How to Become an AI-Driven Organization

Transforming into an AI-driven business requires leadership, but it doesn't have to be a risky endeavor.

Why it matters: Everything begins with employee conversations. Instead of telling staff the plan, invite them to be a part of creating the strategy.

• Ask how they do their job, what tasks take the most time, and what part of their work they enjoy most.

• By including staff at the beginning, you prevent the common problems where 45% of CEOs report that their employees resist or even actively oppose the introduction of AI.

• 37% of people in a Gartner survey said they would silently protest the use of AI in their company.

Zoom in: Examine performance reviews and other metrics to identify bottlenecks, confusion over duties, and other areas where AI can enhance performance.

• Then follow it up with carefully built surveys.

• This data serves as the foundation for exploring the potential of AI and helps to identify initial risks.

Between the lines: From there, AI Literacy training is critical.

• A well-designed AI literacy training aims to manage the psychological and cultural impact of adopting AI by addressing employees' concerns.

• It fosters a collaborative partnership in which humans bring strategic insight and judgment, while AI provides speed and data-processing power.

The big picture: The primary goal is to establish a universal baseline of AI literacy, ensuring that every employee can confidently engage with AI in their daily work.

• This includes recognizing AI's capabilities and limitations, as well as adhering to the organization's ethical policies and guidelines.

• 95% of trained organizations report high levels of satisfaction, while 75% say that AI is surpassing their return on investment (ROI) expectations.

• Compared with just 25% of all organizations achieving ROI from AI.

By the numbers: The increasing value of AI solutions, where ROI compounds over time, emphasizes their financial potential.

• For example, an initial investment of $1, when properly adopted by the organization, should yield:

• $3.60 by year 1,

• $6.50 by year 2, and

• $12 by year 5.

Yes, but: The ROI is based on the quality of the foundation work, which centers on AI Literacy Training and effective communication.

Go deeper: For free resources on training, getting started with Enterprise AI, and options for training, contact Todd Moses & Co.