Is Enterprise AI really going to replace employees?

The short answer is yes. A more in-depth explanation must begin with not anytime soon.

Based on what I’ve seen:

• Non-skilled labor is expected to decline within the next few years.

• Low-skilled labor will be augmented with AI assistance for the short term.

• High-skilled labor will be augmented with AI assistance for the long term.

Where is change occurring?

• Most of the big impact AI projects are within tech companies, banks, and information brokers.

• The current areas of staff reduction are in customer service, HR, and IT services.

• Sales and marketing activities are the next to become automated.

Here’s Why:

• Agentic AI is already replacing repetitive tasks and reducing the need for headcount.

• However, AI Assistants are good but still error-prone.

• The big issue is that AI Policies are not in place to manage something going wrong.

What to do:

• Push for AI Policies within your organization.

• Understand the complexities of correcting AI when it becomes problematic.

Want more?

• Ask me for a free copy of “The C-Suite Guide to Enterprise AI”